Director, Watermark & Corporate Social Investment

sensus

Director, Watermark & Corporate Social Investment

National
Paid
  • Responsibilities

    Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.

    The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, please visit us at www.xylem.com.

    THE ROLE: This role will serve as the overall leader for Xylem’s Watermark and corporate social investment program, delivering on the goals for improving the social impact this program delivers on global water issues.  The role will lead the expansion of programs designed for employees with the goal of improving the participation rate and number of hours volunteered.  This role will also lead the expansion of programs serving other key stakeholders (customers, suppliers, partners, etc.) with the goal of increasing these opportunities more broadly across the Xylem ecosystem.  In addition, it will play a vital role in the development of new commercial offerings that will serve base of the pyramid markets, by executing on voice of customer work and idea generation.  With strong executive presence, astute relationship building skills and robust program management across a broad range of stakeholders, this role is critical in delivering on our vision as a company:  Xylem will help create a world in which water issues are no longer a barrier to human health, prosperity and sustainable development.

    Watermark, Xylem’s corporate citizenship program, provides and protects safe water resources for many of the world’s most vulnerable communities and educates individuals around the globe about water issues. This social commitment reflects Xylem’s ethos of valuing the “triple bottom-line”: financial, environmental and social. The company firmly believes in the notion of doing well by doing good, and dedicates resources to initiatives that demonstrate its commitment. 

    Xylem Watermark was founded in 2008 and, with its six nonprofit partners, has provided clean water and sanitation solutions to over three million people in 25 countries. Xylem launched its first Global Month of Service in October 2016 to provide a focused time to inspire employees to get involved and bring the mission of Xylem Watermark to their communities. In 2017, Xylem Watermark launched the Make Your Mark 30 Day Challenge to engage employees in solving global and local water issues in ways that they are passionate about.

    ESSENTIAL FUNCTIONS:

    • Lead and develop Xylem Watermark and other corporate social investment programs working with senior leadership to drive integration and accountability as a critical component of business success.
    • Create programs and value propositions for key stakeholders that are part of Xylem’s ecosystem (customers/suppliers/partners/etc.) to build value in our communities tied to water. 
    • Measure and report on the company’s corporate social investment initiatives and activities;  including measuring the number of participants and volunteer hours of key stakeholders (employees, customers, partners, etc), the amount of the donations raised by stakeholders, social value impact of projects and successful launch of new products serving base of the pyramid markets.
    • Execute voice of customer (VOC) for new offerings to serve the base of the pyramid. 
    • Collaborate with the internal and external communicationfunctions to create impactful messaging to influence and inspireothers to participate and ensure broad-based support for the Watermark program.
    • Represent the company in select public forums to improve stakeholder relations and corporate reputation.
    • Operate across organizational boundaries driving the company’s corporate social investment programs, strategy and goal implementation with limited direct authority over business leaders who must be influenced.
    • Work with, communicate, influence and build consensus among other senior leadership across the company to advance Watermark & corporate social investment programs.
    • Regularly update governing board committee or senior steering committee on advancement of Watermark & corporate social investment goals.
    • Build trusting internal relationships as a central point of contact and expert in Watermark & corporate social investment decision-making.
    • Motivate and engage line level employees.
    • Build strong trusting relationships with key external stakeholders such as community groups and. NGOs,
    • Build and maintain a healthy and cooperative network of peer counterparts in other organizations useful for gathering information and sharing ideas regarding corporate social investment

    KEY RELATIONSHIPS:

    • NGO partners
    • New and existing Xylem customers
    • Xylem employees

    MINIMUM QUALIFICATIONS:

    • Bachelor’s degree; master degree preferred
    • 5-8 years of water industry related experience
    • Experience building programs / offerings / value propositions for different segments of customers.
    • Previous international/global experience
    • Experience in crafting communications aimed at influencing individuals throughout all levels of a global company (C-Suite through individual contributors)
    • Experience dealing with complex and sensitive issues included under the corporate citizenship umbrella – globalization, sustainability, multi-stakeholder partnerships, and community involvement.
    • Strategic planner and influencer, creative thinker, innovator, visionary leader, resilient, passion for corporate citizenship, driven, entrepreneurial, cultural acuity, business acumen, strong relationship builder
    • Emotional, political and business acumen
    • Proven ability to influence across organizational boundaries
    • High level of appreciation for and ability to conceptualize crucial stakeholder relationships

    PHYSICAL DEMANDS:

    (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

    • Light lifting (20-25 lbs.), office environment
    • Regularly required to sit or stand, reach, bend and move about the facility

    WORK ENVIRONMENT:

    (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

    • Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
    • Standard weekly job hours: 40 hours

    EOE/FEMALES/MINORITIES/PROTECTED VETERANS/DISABLED