RMA Test Operator

S

sensus

RMA Test Operator

Morrisville, NC
Paid
  • Responsibilities

    Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings.  With its October 2016 acquisition of Sensus, Xylem added smart metering, network technologies and advanced data analytics for water, gas and electric utilities to its portfolio of solutions.  The combined Company’s nearly 16,000 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions.  Headquartered in Rye Brook, New York with 2016 revenue of $3.8 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.

    The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, please visit us at www.xylem.com.

    Sensus, a Xylem brand, helps a wide range of public service providers – from utilities to cities to industrial complexes and campuses – do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services. Learn more at sensus.com and follow @SensusGlobal on Facebook, LinkedIn and Twitter.

    THE ROLE:  Sensus, a Xylem brand, seeks to hire a RMA Test Operator who will work as part of the Quality group to support various RMA activities including testing returned units and determining root-cause. The ideal candidate for this position is a highly motivated individual responsible for triage testing, upgrading and evaluating returned products by understanding potential issues based on feedback from customers. Strong attention to detail is critical and the ability to follow established evaluation procedures for high volume  returns and capable of detailed data collection of findings

    ESSENTIAL FUNCTIONS:

    • Test, diagnose, and evaluate product issues using engineering analysis techniques and tools.
    • Must be able to communicate issues effectively in both oral and written terms when testing, diagnosing and evaluating returned products for customers and internally with co-workers.
    • Stress testing of systems and components; good working knowledge of electronic device testing equipment, fixtures and trouble-shooting procedures.
    • Appreciation for basic laboratory safety and adherence to best practices regarding industrial hygiene and workplace safety.
    • Ability to use general Office Applications (Word, Excel, PowerPoint …)
    • Ability to perform basic mathematical calculations required.

    MINIMUM QUALIFICATIONS:

    • Associates degree (2 yr.) in Electrical Engineering Technology or similar related field, or High School diploma plus applicable Military Avionics/Electronics Training/Qualification or equivalent and related experience.
    • Extremely dependable and productivity minded; able to work with minimal supervision.
    • Highly organized and assertive; capable of managing multiple competing priorities.
    • Excellent mechanical and electrical aptitude/interest and manual dexterity.
    • Work effectively with diverse team members in a collaborative team environment.
    • Salesforce experience a plus.

    PHYSICAL DEMANDS:

    (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

    • Light lifting (20-25 lbs.), office environment
    • Regularly required to sit or stand, reach, bend and move about the facility
    • Regularly required to listen, talk to, and see employees on a daily basis.

    WORK ENVIRONMENT:

    (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

    • Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
    • Standard weekly job hours: 40 hours

    EOE/FEMALES/MINORITIES/PROTECTED VETERANS/DISABLED