Xylem (XYL) is a leading global water technology company committed to
developing innovative technology solutions to the world’s water
challenges. The Company’s products and services move, treat, analyze,
monitor and return water to the environment in public utility,
industrial, residential and commercial building services settings. With
its October 2016 acquisition of Sensus, Xylem added smart metering,
network technologies and advanced data analytics for water, gas and
electric utilities to its portfolio of solutions. The combined
Company’s nearly 16,000 employees bring broad applications expertise
with a strong focus on identifying comprehensive, sustainable
solutions. Headquartered in Rye Brook, New York with 2016 revenue of
$3.8 billion, Xylem does business in more than 150 countries through a
number of market-leading product brands.
The name Xylem is derived from classical Greek and is the tissue that
transports water in plants, highlighting the engineering efficiency of
our water-centric business by linking it with the best water
transportation of all – that which occurs in nature. For more
information, please visit us at www.xylem.com.
THE ROLE: Xylem seeks to hire a Branch Manager. The Xylem Branch Manager
is responsible for achieving and maintaining profitability of a Xylem
service center through the management of daily operations and the
delivery of exceptional customer service. The Branch Manager will ensure
the highest standards in the attraction, recruitment and development of
a world class team of service and operations professionals. The Branch
Manager will be an integral part of a global organization with a brand
recognition that represents the highest quality standards and overall
customer satisfaction.
ESSENTIAL FUNCTIONS:
DAILY OPERATIONS:
- Plan, coordinate, schedule and control rental and sales activities
to achieve the budgeted sales margins, income and expense goals.
- Manage labor, maintenance and repair costs while maintaining product
quality
- Maintain and develop flexible, efficient and effective work flows
and systems to reach financial and operational excellence.
Contribute to the development and deployment of systemic
improvements to enhance the safety, quality, capacity and capability
of business processes within the branch. Execute continuous
improvement opportunities using six sigma and lean methodologies to
achieve business goals.
- Coordinate equipment requirements to maintain an inventory adequate
for efficient operation, excellent customer service and
maximum utilization. Routinely assess the need for rental equipment
through feedback from sales personnel, customers and suppliers.
- Develop strategy for increasing capacity within service center to
support service and repair on multiple Xylem product lines.
- Ensure compliance of local, state and federal laws and regulation
(EPA, OSHA, DOT, ADA and EEOC). Satisfy customer, corporate and
contractual reporting requirements and needs.
PEOPLE LEADERSHIP:
- Continuously coach and develop the skills and knowledge of all
employees and model Xylem’s Core Values of; Respect, Responsibility,
Integrity and Creativity.
- Promote and encourage a culture of teamwork employing best practices
that benefits all employees.
- Assess each employee’s performance based on clearly communicated
expectations and hold employees accountable for performance.
- Ensure the maintenance of a hazard-free work environment and
safe operating. Serve as a role model and set a positive example for
the entire team in all aspects of business and human
resource management.
PERFORMANCE METRICS:
- Budget (Operating Income, Working Capital, Revenue)
- Inventory Management (Service Levels, Turns, Excess & Obsolete)
- Rental (Turn Around Time, Asset Availability/Unavailability
Percentage, Fleet Efficiency)
- Safety Score Card
- Customer Service Score Card (Billable Hours, On-Time Delivery)
MINIMUM QUALIFICATIONS:
- Completion of BA or BS in business, technology, operations
management or related field or equivalent experience is required.
- A minimum of five years of industrial and/or relatable leadership
experience, within a complex industrial or operations environment.
- Previous business management experience, including direct
P&L responsibility.
- Three to five years of experience in related field of pumps, pumping
systems, equipment rental or construction preferred.
- Strong management skills including the ability to make decisions
with minimal supervision, strengths in goal setting, delegation,
coaching and motivating
- Management, organization and communication skills must be
highly developed.
PHYSICAL DEMANDS:
(The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.)
- Light lifting (20-25 lbs.), office environment
- Regularly required to sit or stand, reach, bend and move about the
facility
WORK ENVIRONMENT:
(The work environment characteristics described here are representative
of those an employee encounters while performing the essential functions
of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.)
- Office: Standard office equipment; work usually performed in an
office setting free from any disagreeable elements.
- Shop/Job Site: Intermittent exposure to jobsite conditions and
hazards; petrochemical, refineries, mills, mines, construction
sites, industrial/power plants, waste water treatment plants, etc.
Intermittent exposure to all outdoor weather conditions;
intermittent exposure to shop and job site noise.
- Travel: As required to fulfill the duties listed above. Other travel
as needed or required by the company.
EOE/FEMALES/MINORITIES/PROTECTED VETERANS/DISABLED