Job Description

smart72 Heating | Cooling | Solar is a fast growing HVAC, plumbing and solar company that is driven by our Core Values. We value our employees and provide a family-oriented and fun working environment where your efforts are recognized and rewarded. If you are someone who values this and wants a fun work environment, then we want to talk to you!

We are currently looking for a HVAC Service Manager who is tasked with providing direction, motivation, execution, leadership, and management of the HVAC Service and Install Departments. The HVAC Service Manager deploys all personnel, resources, and discipline to see that all HVAC units, equipment, duct work, IAQ products, solar, plumbing and accessories are professionally installed according to manufacturer’s spec and code by following the installation manuals.

Activities:

• Ensure all work and services performed by the HVAC Service and Install Departments meet customer requirements and expectations

• Oversee the daily operations

• Ensure each safety program is in effect and followed by all HVAC Techs and Installers

• Attend and facilitate weekly training meetings

• Make sure all equipment is installed according to installation manual and manufacturer’s instructions and city/county codes

• Keep trucks and property cleaned, stocked and well maintained

• Review all invoices within from the prior day and ensure all required signatures and approvals are there as well as, recording P.O.s, payments collected, and invoices emailed to the customer

• Recruit, Interview, and train Techs and Installers

• Manage all sub-contractors hired to ensure clients’ expectations are exceeded (drywall, landscaping, roofing, etc.)

• Visit customers sites to ensure customer satisfaction

• Review all client concerns and ensure that they are brought to successful conclusion in a timely manner

• Call by Call debriefing while techs and installers are onsite, ensuring everything is done correctly and completed properly

• Implement a quality control process to ensure customers’ equipment is working according to manufacturer specifications to achieve satisfactory call back rate

• Attend department meetings as appropriate

• Operate department within budgetary constraints

• Assist in establishing yearly budget

. Requirements:

• Successful completion of a drug screening and background check

• Clean driving record

• High School Education and successful completion of technical schooling

• 2 or more years of experience in a supervisory position

• 2 or more years of experience in HVAC installation

• EPA Certification

• Professional appearance

• Able to communicate effectively in written and spoken English

• Able to read specs and blueprints and develop installation plans

• Deep understanding of the HVAC industry

Company Description

smart72 is the Central Coast's industry leader in home energy efficiency. Providing clients and their homes the highest quality in cutting edge solar panels and providing cost effective HVAC, plumbing and green energy solutions.