SpaceX was founded under the belief that a future where humanity is out
exploring the stars is fundamentally more exciting than one where we are
not. Today SpaceX is actively developing the technologies to make this
possible, with the ultimate goal of enabling human life on Mars
EXECUTIVE IT SUPPORT SPECIALIST
SpaceX is looking for an Executive IT Support Specialist to provide
world-class support to our executive team. This person will assure that
executives have state-of-the-art, always-on, always-working IT
solutions. To be successful, this person must be self-directed,
motivated, organized, and results-driven. This person must have
excellent listening skills, and is required to have excellent oral and
written communication skills. As a motivated technologist, this person
must understand current technologies, and must be continuously exploring
and experimenting with new technologies.
RESPONSIBILITIES:
- Design, document, deploy, and support a wide range of technologies
used by the executive team
- Investigate, trial, and recommend new and upgraded technologies that
would increase efficiency and/or effectiveness of the executive team
- Work closely with the corporate Information Technology,
Applications, and Information Security teams to assure enterprise
solutions will enable the executive team
- Manage schedules and provide after-hours and weekend support when
necessary
BASIC QUALIFICATIONS:
- 3+ years of experience in enterprise IT support
- Experience with Windows, OS X, IOS, and Android operating systems
- Experience with Microsoft Active Directory, Microsoft Exchange
Server, Microsoft Outlook, ActiveSync, Microsoft SharePoint Server,
and Lync/Office Communicator
- Experience with WebEx, Skype, and other video conferencing
technologies
PREFERRED SKILLS AND EXPERIENCE:
- Bachelor’s degree in computer science or engineering
- Strong general computer technology skills
- Demonstrated knowledge in both wired and wireless network
technologies
- Due to the high visibility of this position, excellent written,
verbal and phone communications skills
- Knowledge of emerging technologies (latest and
greatest hardware/software)
- Experience working with and supporting an executive client group
- Ability to prioritize executive support issues above all else
- Ability to make independent judgment calls to resolve urgent and
critical matters
- Ability to provide lightning-speed response to all executive support
requests
- Can-do attitude, defaulting to “yes, we will figure out a way”
- Desire to not rest until problems are solved
- Ability to proactively test for possible failure scenarios and
consider edge cases
ADDITIONAL REQUIREMENTS:
- Willing to work overtime and weekends when needed
- Ability to lift 30 lbs. unassisted
ITAR REQUIREMENTS:
- To conform to U.S. Government space technology export regulations,
applicant must be a U.S. citizen, lawful permanent resident of the
U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or
eligible to obtain the required authorizations from the U.S.
Department of State. Learn more about ITAR HERE
SpaceX is an Equal Opportunity Employer; employment with SpaceX is
governed on the basis of merit, competence and qualifications and
will not be influenced in any manner by race, color, religion,
gender, national origin/ethnicity, veteran status, disability
status, age, sexual orientation, gender identity, marital status,
mental or physical disability or any other legally protected status
Applicants wishing to view a copy of SpaceX’s Affirmative Action
Plan for veterans and individuals with disabilities, or applicants
requiring reasonable accommodation to the application/interview
process should notify the Human Resources Department at (310)
363-6000