• Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints • Gather financial information and generate occupancy reports for the general manager • Greet each guest as they arrive and follow up after check in on guest satisfaction. Responsibilities: • Ensure each guest has an optimal experience. Qualifications: • 1 year of previous experience working in the hospitality industry • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, are strongly desired • Possess excellent management skills, communication skills, and multitasking skills • Must possess a high school diploma or equivalent certification (GED) Compensation: $13.50 - $15 hourly

• Ensure each guest has an optimal experience.