• Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints • Gather financial information and generate occupancy reports for the general manager • Greet each guest as they arrive and follow up after check in on guest satisfaction. Responsibilities: • Ensure that each guest at the hotel in Rock Hill, SC has a memorable and enjoyable experience. • Engage with hotel guests both in person and over the phone to assist with any inquiries they may have and effectively address any concerns or complaints. • Compile financial data and prepare occupancy reports to be presented to the general manager. • Welcome every guest upon arrival and follow up post-check-in to ensure their satisfaction with their stay. Qualifications: • To qualify for this Front Desk Associate Part Time position in Rock Hill, SC, US, you need at least 1 year of prior experience in the hospitality industry. • Strong bookkeeping skills are required, and proficiency in Microsoft Word and Excel is highly valued. • Excellent management, communication, and multitasking abilities are essential for this role. • A high school diploma or GED equivalent is a must-have qualification. Compensation: $13.50 - $15 hourly
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• Ensure that each guest at the hotel in Rock Hill, SC has a memorable and enjoyable experience.
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• Engage with hotel guests both in person and over the phone to assist with any inquiries they may have and effectively address any concerns or complaints.
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• Compile financial data and prepare occupancy reports to be presented to the general manager.
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• Welcome every guest upon arrival and follow up post-check-in to ensure their satisfaction with their stay.