Come and work at Suffolk University’s Veteran's Upward Bound Office where you can make a difference by providing support to qualified military veterans in developing the necessary skills to enroll and succeed in post secondary education.

The Suffolk University Veteran's Upward Bound program is funded by the U.S. Department of Education has been created to provide veterans with educational support, advising and an individualized education plan. Veterans take courses in mathematics, laboratory science, composition and literature, and foreign language. Veterans may participate in study skills, tutoring, academic and personal counseling, financial aid planning, college application seminars and cultural events as well. This position reports to the Vice President of Diversity, Access, and Inclusion. In conjunction with the program’s Outreach Specialist, the Associate Director is responsible for performing administrative duties related to program planning, budgeting, program review, and assessment, implementation of federal guidelines, Implementing plans to achieve program objectives and related management of records and student information systems, Preparing and submitting reports to the Department of Education and the University as required and making recommendations for applications and assist in developing and submitting applications that best suit the University’s mission as well as recruiting and advising participants.

PRIMARY/PRINCIPAL RESPONSIBILITIES

• ADMINISTRATIVE SERVICES: Lead the development and implementation of services to veterans, supervise two full-time staff members and oversee the day-to-day operations of the program to ensure that all participants receive effective and adequate support. Responsible for overseeing the project’s academic and enrichment programming that includes: academic services, career development services and advising students through their transition from military service to college.
• RECRUITMENT: Assist with the development of recruitment plans and with establishing program policies which include recruiting, attending veterans’ related events, and bringing awareness; hire, train, supervise and evaluate program personnel, including program faculty and other consultants.
• PROGRAM OUTREACH: Serve as program representative; oversee the selection of eligible program participants; ensure the adequacy of participant experiences; provide teaching services as needed, facilitates workshops/seminars.
• PROGRAM OPERATIONS: Develop working relationships with key offices at the University (Admissions, Registrar’s, Financial Aid offices) and at other institutions of higher education in order to advocate for participants. Coordinate services for program participants. Participate in veteran services networks and strengthen relationships with area service providers to support participant referrals to the program and to ensure various needs of the veteran participants are met.
• Ensure effectiveness of program by ensuring that program goals and objectives are met. This includes data management and reporting (internal and external) – i.e., the Annual Performance Report that gets submitted on an annual basis to the Department of Education.
• Responsible for budget management and grant reporting. Must comply with local and federal budgetary guidelines.
• Other duties as assigned.

REQUIREMENTS/QUALIFICATIONS:

• Master’s degree is required.  Master's in Counseling, Adult Education, Secondary Counseling, Social Work or combination of a masters and relevant experience in related field is preferred. 
• Direct experience and/or knowledge of financial aid, college admissions, student assessment, and curriculum development
• Three years of successful professional experience with a demonstrated commitment to working with adult learners and veterans from socio-economically disadvantaged backgrounds
• Excellent interpersonal, communication, presentation and organizational skills
• Supervisory experience
• Experience facilitating workshops and trainings
• Strong computer proficiency
• Experience working with social service agencies and serving clients with psychiatric problems, or drug and alcohol abuse problems
• Experience working effectively with diverse populations
• Flexibility to participate and/or attend program or veterans-related events in the evening or weekends on occasion 
• Military or experience working in veterans’ services is preferred

This position is grant funded. Employment beyond the cycle of the grant is contingent upon a successful grant funding.