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and every day millions of people use our products to make connections,
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to make a direct impact on the world’s workforce in ways no other
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LinkedIn’s GLOBAL WORKPLACE SERVICES organization is responsible for
designing and delivering facilities and services that reflect LinkedIn’s
culture to create an environment where people love to come to work,
interact with their colleagues, and deliver exceptional results.
We are looking for an exceptional individual that has experience leading
workplace operations (including facility & property management, food
service, office services, physical security, project management, space
management, and events) in a high-growth facility. The WORKPLACE SITE
MANAGER – SAN FRANCISCO reports to the Bay Area Workplace Leader and
contributes to Workplace initiatives across the region.
RESPONSIBILITIES:
- Responsible for the development and delivery of all workplace
services at LinkedIn’s San Francisco location.
- Leads a wide range of programs including facility management, space
planning, reception operations, physical security, catering
operations, events, and transportation, through a distributed team
of partners and personnel.
- Understands local team’s business strategies and priorities and
translates them to Workplace requirements that directly support the
business, with the objective to deliver necessary space and
services proactively.
- Builds and maintains solid business relationships with leadership
and key stakeholders.
- Develops and manages operating budget; proactively manage variances
and manage within budget constraints.
- Works together with various LinkedIn teams towards productive,
responsible utilization of space and resources that support
LinkedIn’s business requirements, mission, and culture.
- Responsible for representing local priorities to internal Workplace
partners, collaborating with LinkedIn’s global design, real estate,
and functional program teams to ensure strategies and programs are
the right fit for the San Francisco location.
- Accountable for making guests and employees feel like the office is
a unique, welcoming, and efficient place to work and visit.
- Liaise with IT, HR, Finance and Procurement to ensure that Workplace
objectives are supported; operate as liaison for all
Workplace objectives & commitments locally.
- Oversee the efficient delivery of services with detailed focus on
quality, cost, and timeliness; Lead various service partners and
personnel to LinkedIn’s standards of excellence.
- Recommends opportunities that focus on better methods to achieve
objectives which may include: process efficiencies, quality
improvement, risk mitigation, cost improvements and any other
relevant factors that influence workplace effectiveness.
- Liaise with property management with clear communication and
transparency on maintenance, project needs, vendors, timelines
and coordination.
- Implement standardized / best practice processes that create
maximum efficiencies.
- Manages all maintenance work that affects our space; resolve issues
in compliance with proper work methods and regulations.
- Manages ad hoc project management and any associated duties
as needed.
BASIC QUALIFICATIONS:
- BA/BS degree or equivalent experience.
- 7+ years of management experience in a commercial high-rise, campus
environment or property portfolio management experience.
PREFERRED QUALIFICATIONS:
- Exceptional experience in vendor management.
- Strong financial acumen.
- Demonstrated experience in a leadership role.
- Experience directly managing full range of workplace services
through expansion & growth.
- Experience working in a fast-paced environment with
changing priorities.
- Experience in building partnership and alignment with
key stakeholders.
- Experience in creating and evolving workplace programs.
- Proven ability to develop and execute complex projects and programs
on schedule and on budget.
- Excellent communicator who can earn the trust of colleagues and
senior management.
- Excellent collaborator, capable of working with others to find
solutions to complex problems and leading teams towards shared goals
with and without authority.
- Exceptional negotiator who is experienced in all varieties of
facilities contracts.
- Strong financial management skills, specifically budget planning,
accrual accounting, and variance reporting.
- Highly effective vendor management experience focused on providing
timely, effective, high quality solutions.
- Able to understand and immerse oneself with the unique LinkedIn
culture and ensure facilities plans are consistent with it.
- Superior written and oral communications skills and the ability to
deal effectively with people.