Manager, Key Accounts - North America Sales Solutions
LinkedIn was built to help professionals achieve more in their careers,
and every day millions of people use our products to make connections,
discover opportunities and gain insights. Our global reach means we get
to make a direct impact on the world’s workforce in ways no other
company can. We’re much more than a digital resume – we transform lives
through innovative products and technology.
Searching for your dream job? At LinkedIn, we strive to help our
employees find passion and purpose. Join us in changing the way the
world works.
The Sales Solutions Key Accounts team works with the North America’s
most strategic current and potential partners. You will be managing an
elite group of salespeople, who will be responsible for renewing and
expanding existing customer revenue across these key companies. You'll
work collaboratively with cross-functional partners (Operations,
Marketing, Customer Success, Sales Operations, Insights) all dedicated
to changing the world of sales through the use of Sales Navigator.
Sales Navigator is our flagship product that connects and builds
mutually beneficial relationships between buyers and sellers.
RESPONSIBILITIES:
- Have a clear and comprehensive understanding of LinkedIn’s products,
business model, customer marketplace and organizational structure
- Directly manage a team of Key Account and Relationship Managers
focused on renewing and expanding existing customer revenue across
large, complex organizations
- Be directly involved with mentoring and the development of the sales
team
- Help set the standard for recruiting, hiring, training and retaining
new employees
- Inspire and motivate employees on a daily basis and bring innovation
to the sales process
- Manage the day to day operations of the team with the ability to
grow and scale as necessary
- Participate directly in all aspects of the sales cycle to ensure
superior customer experience and member satisfaction
- Prepare and present accurate and timely sales forecasts to senior
management
- Consistently monitor the sales activity of the team and track
results
- Constantly innovate ways to balance sales opportunities, client
management and new customer onboarding responsibilities
- Develop and execute against a focused sales strategy to maximize the
value of KAM
- Listen to the needs of the market and share insights with the
product and marketing teams
- Be proactive about solving problems even if they are outside of your
core area
- Be ready to take on additional initiatives and responsibilities as
they emerge and help the company achieve its larger objectives
- Coordinate extensively with cross functional partners ensuring they
are adding value to the customer experience, helping to accelerate
sales activities and solving problems
- Work and lead in accordance with, and ideally set the standard for
LinkedIn’s culture and values
- Travel 25% of the time
BASIC QUALIFICATIONS:
- BA/BS degree in a related field
- 8+ years of experience in a quota-carrying sales role
PREFERRED QUALIFICATIONS:
- 5+ years of experience in hiring, managing, motivating, and
inspiring successful individuals and sales teams, with track record
of consistently hitting/surpassing targets
- 5+ years of selling Enterprise SaaS solutions, CRM platforms,
software platform solutions, or complex solutions
- MBA degree or evidence of continuous professional development
- Ability to work in a fast-paced, startup environment
- Passion for LinkedIn and Sales Excellence
- Experience with relevant sales methodologies and metrics
- Established reputation as a high integrity top performer
- A great sense of humor
- Record of analytical thinking: proven ability to evaluate sound
business opportunities
- Excellent communication, client and time management, negotiation,
operational excellence, and leadership skills