Job Summary:

As a Virtual Chief Information Officer (vCIO), you will serve as the strategic technology partner for a select portfolio of growth-focused client organizations. This is a high-impact leadership role that blends executive-level consulting with proactive technology strategy execution. Rather than focusing on day-to-day IT management, your core responsibility will be aligning technology initiatives with business goals, architecting transformation roadmaps, and enabling measurable enterprise-level results across multiple industries. You will collaborate deeply with C-level executives and internal teams to lead digital transformation, risk management, and innovation that drives competitive advantage.

Schedule: Monday through Friday, 8:00 AM to 5:00 PM at our office in Carmel, IN

Key Responsibilities:

Client Relationship Management

- Serve as the primary strategic advisor for client organizations, building trusted relationships with CEOs, CFOs, and COOs.
- Conduct monthly and quarterly strategic reviews with executive stakeholders.
- Advocate for client needs by addressing service delivery escalations and business-impacting issues.
- Foster long-term partnerships by understanding client goals, market pressures, and competitive positioning.

**T echnology Success & Strategic Planning **

- Collaborate with Technology Alignment Managers (TAMs) to assess technical maturity and align standards with business objectives.
- Analyze client business models and operational workflows to develop 12–24-month technology roadmaps.
- Present strategic plans and investment recommendations that influence executive decision-making.
- Design and support cybersecurity, governance, and compliance strategies that enable secure business growth.

Transformation Leadership & Innovation Enablement

- Guide clients through digital transformation initiatives such as cloud migration, automation deployment, and data analytics integration.
- Lead enterprise-level change management processes to ensure successful technology adoption.
- Identify and implement emerging technologies (AI/ML, IoT, automation, cloud-native platforms) that yield competitive advantage.
- Drive process improvements that deliver 25-40% efficiency gains and cost savings.

Project & Vendor Management

- Identify strategic technology projects from the roadmap and develop detailed implementation proposals.
- Oversee budgeting and planning for technology investments up to 12 months in advance.
- Optimize vendor relationships and contracts to reduce spend and improve service outcomes.

Team Collaboration & Mentorship

- Partner with engineering, project management, and service teams to execute complex initiatives.
- Mentor less experienced vCIOs and technical consultants in strategic thinking and relationship management.
- Contribute to internal technology standards and service delivery frameworks.

Performance Metrics & Outcomes:

- Maintain current 12–24-month roadmaps for all clients with clear ROI and outcome targets.
- Achieve 90%+ on-time, on-budget delivery of strategic initiatives.
- Improve client technology maturity scores by 1-2 levels annually.
- Reduce client risk exposure by 80%+ via cybersecurity and governance implementation.
- Sustain high client satisfaction, retention, and executive engagement.

Qualifications:

- Bachelor's degree in business, Computer Science, or Information Systems required
- 10+ years of progressive IT leadership with 5+ years in CIO, IT Director, or senior strategic consulting roles.
- Experience in a Managed Services Provider (MSP) or IT consulting environment.
- Proven success leading digital transformation and strategic planning initiatives.
- Deep expertise in Microsoft 365, Azure, hybrid cloud, virtualization (VMware/Hyper-V), and networking.
- Proficiency with ITIL, NIST, CIS, and other enterprise governance frameworks.
- Strong communication, executive presence, and ability to translate technical strategy into business value.
- Certifications such as CISSP, CISM, PMP, ITIL, or Microsoft Azure are a plus.

Work Environment: The Virtual Chief Information Officer (vCIO) operates in a dynamic environment, combining virtual strategy development with on-site client engagement. You will work collaboratively across departments and directly with executive leaders, requiring both strategic vision and hands-on consulting expertise. This role provides continuous professional growth opportunities and the chance to drive transformative impact across diverse organizations. This is an in person role, reporting to our office in Carmel, IN.