Job Description
FULL- TIME SEASONAL CUSTOMER SERVICE AGENTS - WORK FROM HOME!
TO BE CONSIDERED FOR THE POSITION, YOU MUST APPLY HERE:
HTTPS://WWW.WRRK.COM/I/JOB/CUSTOMER_SERVICE_PROFESSIONAL
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We are looking for motivated, tech-savvy, detail-oriented customer service professionals with strong communication skills, to provide our clients and their customers with the best possible customer experience this holiday season.
_US-BASED APPLICANTS ONLY (MUST RESIDE IN TX, GA, AZ, CO, OH, NC, LA, PA, TN)_
_FULL-TIME POSITIONS ONLY. (MUST BE AVAILABLE 40 HOURS/WEEK, FLEXIBLE SHIFTS AVAILABLE)_
WHAT THAT MEANS:
- Help customers via phone and/or email and online chat to ensure they have the best possible experience
- Triage and resolve customer support inquiries/issues effectively and in a timely manner.
- Collaborate with the wrrk team to improve processes and outcomes
- Multitask while maintaining attention to detail and quality
- Take ownership of issues and see them through
WHAT YOU WILL NEED:
- You must have a minimum of 1 year of online customer service experience in a high-volume, dynamic and metrics-driven environment
- Comfortable and able to provide phone support
- You must have access to a dedicated, quiet workspace
- Experience with online CRM’s and Helpdesk software.
- Strong data entry/typing skills (50+ WPM preferred)
- Excellent verbal and written communication skills with strong attention to detail and grammar.
- Make good judgment decisions in accordance with policies and procedures.
- Well rounded technology capability to ensure all systems, both hardware and software, are functioning properly.
WHAT WE OFFER:
- Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck
- Paid training
- Set schedules – 40 hours/week with flexible shifts available
- Career advancement opportunities
- Medical, vision and dental benefits for full-time permanent employees
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TO BE CONSIDERED FOR THE POSITION, YOU MUST APPLY HERE:
HTTPS://WWW.WRRK.COM/I/JOB/CUSTOMER_SERVICE_PROFESSIONAL
Company Description
Dependable and empathetic, US-based customer support team. Trusted by the brands that customers love. We help companies delight millions of customers.