Aayushi Patel

Master's

Business Analytics

SCC Infotech LLP

Associate Data Analyst

• Identified key performance indicators (KPIs) and leveraged data analytics to guide decision-making, resulting in a 30% improvement in customer retention and a 25% increase in customer satisfaction scores. • Performed data gathering, analysis and mapping to verify the integrity of the data used for analysis. • Collaborated closely with product and development teams to create and execute user stories. • Utilized modeling, testing, and data models to optimize information flow within the organization, enhancing project success. • Successfully designed and developed robust dashboards using Power BI (DAX), effectively translating complex data insights into actionable visualizations.