Adam Encinas

Bachelor's

Electrical Engineering

Starbucks

Shift Supervisor

- Shift Supervisor for multinational coffee company that assisted the store manager in leading and executing store - Assisted with opening and closing the store, including, but not limited to Have keys to the store - Delegated daily tasks to team members to create the optimum experience for team members and customers - Lead food and health inspection, including, but not limited to store walk-through with health - Diffused customer service complaints, including, but not limited to customer feedback if I - Built displays for seasonal and promotional items - Created a positive learning environment, including, but not limited to being a Barista trainer and made sure my employees are following the correct beverage routine, enforced positive