Adriana Calzada
Location
Corpus Christi, TX
Arlington, TX
Education
T
Texas A & M University-Corpus Christi
August 2020 - August 2024
degree
Bachelor's
major
Marketing
Work Experience
C
Café Italia Corpus Christi
Operations Manager
Corpus Christi, TX, US
August 2020 - August 2024
company
Café Italia Corpus Christi
title
Operations Manager
overview
- Managed daily operations including staffing, inventory management, and facility maintenance
- Enhanced customer satisfaction by improving the quality of service which resulted in repeat business and customer loyalty
- Spearheaded marketing activities including email marketing which implemented special promotional
- Managed social media accounts such as Instagram and Facebook and analyzed analytics such as visibility and engagement for the business and seeing a 20% growth on the business social media accounts
- Designed and executed promotional special events such as holiday dinners and community engagement
T
Texas A&M University
Marketing Research AND Analysis Intern
Corpus Christi, TX, US
January 2024 - May 2024
Skills
Languages
EnglishSpanish
Skills
AdaptabilityAdobe PhotoshopBusiness AdministrationCommunication SkillsCommunity ManagementConsumer BehaviourContent ManagementCreativityCustomer InsightsCustomer Loyalty ProgramsCustomer SatisfactionData AnalysisDigital MarketingDirect MarketingEvent ManagementFunnelsHootsuiteHubspotInbound MarketingKnowledge of AdvertisingKnowledge of CampaignsKnowledge of StatisticsLeadershipMaintenanceMarketingMarketing IntelligenceMarket ResearchMarket TrendsMicrosoft OfficeOnline AdvertisingProblem SolvingQualtricsSales PromotionSearch Engine MarketingSearch Engine OptimizationService QualitySocial MarketingSocial MediaSPSS (Software)Stakeholder ManagementStock ControlStrategies of MarketingSurveysTeam WorkingTechnical SkillsWordPressWriting of Reports