overview
- Experienced in collaborating with organizations of varying sizes, with annual revenues ranging from $100K to $4.7B
- Spearheaded effective technology and transformation management strategies, building high-performing teams, and thriving in a highly dynamic environment to roadmap and execute business needs by leveraging complex problem-solving skills
- Managed the complete product development process from ideation to launch for a smart lock system, handling the relationships with external vendors and partners resulting in a successful launch and 30% increase in sales
- Organized teams and roles to maximize throughput and quality, instilling a culture of respect, accountability, and forward-thinking, all while maximizing a results-oriented approach to drive growth, reduce risk, and eliminate excess costs
- Directed the IT operations for 8 small business and non-profit organizations, including internal systems, capital, and operating budgeting, project portfolio organization, vendor management, cloud initiatives, CRM implementation, and digital transformation, by understanding client needs and identifying solutions, supporting 200+ users
- Provide mentoring and guidance to organizations pertinent to budgeting, technology strategy, organizational layout, procurement oversight, resource allocation, and Board of Director communications, and driving improved alignment
- Designed the obsolete system replacement strategy, overseeing the removal of legacy equipment, and reviewing the software portfolio transitioning to more effective applications, boosting profit by 30
- Advised the SVP of Operations at Magellan Health, assisting in transforming the legacy pharmacy benefit management (PBM) process into an automated software solution, increasing the organization's competitive advantage while saving $2M annually