Data enthusiasts who hope to provide better products that deliver more values to customers
Location
New York City, NY
Education
C
Columbia University in the City of New York
September 2024 - December 2025
expected degree
Master's
majors
Data Analytics
Statistics
U
University of Waterloo
September 2019 - June 2024
Work Experience
S
Super.com
Data Analyst Intern
Toronto, ON, Canada
September 2023 - December 2023
company
Super.com
title
Data Analyst Intern
overview
- Communicated insights weekly from deep dive analysis on customer behaviors and made recommendations on product improvements. Collaborated with agile sprints cross-functionally to enhance loan repayment and cross-sell to customers, which led to a 5% reduction in churn intention for the quarter.
- Queried data in SQL and developed visualizations in Looker and Amplitude to monitor OKRs and track user journeys. Identified key drop-off points in customer journeys, leading to a redefinition of serviceable customers and revised OKR metrics.
- Handled ad-hoc requests from stakeholders, earning praise for speed and proactive engagement.