• Worked across functions with the business team, technology team, and project manager to design and specify large-scale complex business solutions
• Analyzed business metrics and worked with relevant stakeholders to improve Key Performance Indicators (KPIs) for ‘Co-Op Food’
• Performed marquee business analysis for e-commerce sales and operations to improve overall business performance
• Drafted detailed sales, wastage and markdown reports using Excel and SAP BO to aid client executives in monitoring sales performance and taking relevant decisions
• Collaborated with the technical development team for new implementations, functionality enhancements, application updates, and performance issues and bugs
• Participated in business impact analysis to define gaps between the new product implementations and legacy systems
• Assisted in identifying trends within TCS client servicing team to help reach and exceed sales and margin plans
• Key Achievements:
• Partnered with developers to automate manual processes, saving time and money while decreasing errors. Credited as a primary driving force behind a 5% increase in margins
• Worked on the code-optimization process using SQL and Oracle to increase efficiency, which helped in reducing code runtime