Aissata Diallo


Location

Atlanta, GA
Education
    Georgia State University
    January 2021 - December 2023
    degree
    Bachelor's
    major
    Finance
Work Experience
    Grady Health System
    911 EMS Dispatcher
    Atlanta, GA, US
    June 2023 - present
    company
    Grady Health System
    title
    911 EMS Dispatcher
    overview
    - Handled emergency calls and dispatched appropriate resources, ensuring swift response times. Answered customer questions via telephone & email - Provided calm and reassuring assistance to callers in high-stress situations, maintaining composure - Utilized computer-aided dispatch systems to accurately record and relay critical information
    The Home Depot
    Special Services Associate
    Fayetteville, GA, US
    October 2020 - October 2022
    Metro by T Mobile
    Sales Associate
    Riverdale, GA, US
    June 2018 - August 2020
Skills
AccountingActive Listening SkillsAdministrative OperationsBusiness AdministrationBusiness AnalysisBusiness CommunicationCommunication SkillsCorporate FinanceCustomer Demand PlanningCustomer Relationship ManagementCustomer ServiceData Entry SkillsData ManagementDecision Making SkillsExpeditingFinancial DerivativesFriendlinessGoogle DocsHard Work and DedicationHedge FundsInterpersonal SkillsKnowledge of FinanceLogistics OperationsMedical EmergenciesMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordPassionatePresentationsProblem SolvingProfit-Based Sales TargetsSalesService OrientationTeam ManagementTelephone Skills