- Handled emergency calls and dispatched appropriate resources, ensuring swift response times. Answered customer questions via telephone & email
- Provided calm and reassuring assistance to callers in high-stress situations, maintaining composure
- Utilized computer-aided dispatch systems to accurately record and relay critical information
T
The Home Depot
Special Services Associate
Fayetteville, GA, US
October 2020 - October 2022
M
Metro by T Mobile
Sales Associate
Riverdale, GA, US
June 2018 - August 2020
Skills
AccountingActive Listening SkillsAdministrative OperationsBusiness AdministrationBusiness AnalysisBusiness CommunicationCommunication SkillsCorporate FinanceCustomer Demand PlanningCustomer Relationship ManagementCustomer ServiceData Entry SkillsData ManagementDecision Making SkillsExpeditingFinancial DerivativesFriendlinessGoogle DocsHard Work and DedicationHedge FundsInterpersonal SkillsKnowledge of FinanceLogistics OperationsMedical EmergenciesMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordPassionatePresentationsProblem SolvingProfit-Based Sales TargetsSalesService OrientationTeam ManagementTelephone Skills