Akemi Yoshida
Location
Sunnyvale, CA
Mountain View, CA
Education
S
San Jose State University
August 2019 - May 2021
degree
Bachelor's
major
Communication Studies
W
West Valley College
August 2015 - May 2019
Work Experience
Y
Yoga Belly
CUSTOMER RELATIONS SPECIALIST
Mountain View, CA, United States of America
October 2018 - present
company
Yoga Belly
title
CUSTOMER RELATIONS SPECIALIST
overview
• Collaborating with instructors and interfacing with clients to address the needs of and ensure proper care of clientele
• Organizing date with Google Sheets to track our customer engagement and revenue
• Building online presence due to COVID-19 shutdowns by engaging clients with live-stream classes via Zoom, resulting in an increase in clientele by 15% per class
• Identifying innovative methods such as advertising on popular media channels (TikTok) and sending personalized communications to maximize customer retention, resulting in a 99% retention rate
M
Max
Administrative Assistant and Pet Care Specialist
New York City, NY, United States, 10075
August 2018 - March 2020
B
Ban the Bottle
Student Led Initiative
New York City, NY, United States, 10075
August 2018 - January 2020
P
Palo Alto Buddhist Temple
Temple Member/Volunteer
New York City, NY, United States, 10075
September 2010 - December 2017
T
Therapy Stores Inc
Associate
New York City, NY, United States, 10075
April 2016 - June 2017
Passion
Personal Growth and success keep me motivated. Any new opportunities that enrich my skills push me to work harder.
Skills
Languages
EnglishSpanish
Gigs / Freelance
U
Unity Care
Social Media Intern
March 2020 - July 2020
Hobbies
Running
Yoga
Weightlifting
Reading
Dancing
Cooking