Alayna Rious
Location
Iowa, LA
Education
U
University of Louisiana at Lafayette
August 2023 - May 2025
degree
Bachelor's
major
General Studies
S
Sowela Technical Community College
Work Experience
C
Coushatta Tribe of Louisiana
Computer Systems Specialist
Elton, LA, US
November 2022 - present
company
Coushatta Tribe of Louisiana
title
Computer Systems Specialist
overview
- Managed Windows server infrastructure, including security patching, upgrades, and maintenance
- Monitored server logs for security incidents and performed necessary remediation
- Provided technical support to end-users and resolved third-level support issues
- Assisted in the installation and configuration of new operating systems and major applications
A
American Eagle
Brand Ambassador
Lake Charles, LA, US
October 2022 - present
A
Assurant
Lead IT Support Specialist
Lake Charles, LA, US
October 2021 - October 2022
A
Asurion
IT Support Specialist
Lake Charles, LA, US
November 2018 - September 2021
Skills
Analytical ThinkingAntivirus SoftwaresBrand AwarenessBrand ManagementBusiness MarketingBusiness StudiesCustomer Relationship ManagementCustomer ServiceCustomer SupportGeneration of LeadsInformation SystemsInformation TechnologyInfrastructure ManagementInterpersonal SkillsKnowledge of CampaignsMaintenanceMarket ResearchMobile Device ManagementNegotiation SkillsNetwork ServerOperational SystemsProblem SolvingProduct DesignProduct PlanningProfit-Based Sales TargetsSafety PrinciplesSalesService QualitySocial MediaSoftware SystemsStrategic ManagementSuccess Driven PersonTechnical SupportWindows Servers