• Organized records for interactions with Sri Lankan expatriates, including call logs, nature of assistance, and information provided
• Conducted research during calls in real-time, providing guidance for Sri Lankan residents living abroad regarding travel information, location of businesses, and important contacts for reference.
• Worked as part of a team dedicated to strengthening and promoting Sri Lanka’s image abroad
• Aided in promoting economic and cultural relations between Sri Lanka and the consulate host country
bilingual; fluent in both english and serbo-croatianefficient typerexperienced in microsoft officeknowledgable on word applicationsorganization and communication skillsstrong communicative skills