Alexandra Mann

Location

New York City, NY
Education
    Columbia University in the City of New York
    April 2016 - May 2018
    degree
    MBA
    major
    Business Administration
    Wheaton College
Work Experience
    Black and Black Creative
    Director of Project Management
    New York, NY, US
    January 2022 - December 2023
    company
    Black and Black Creative
    title
    Director of Project Management
    overview
    - Led the growth of a high-performing team of 5 client-facing project managers at a boutique Shopify Plus Partner agency - Cultivated strategic partnerships with a portfolio of 20 clients, advising on ecommerce, merchandising, and UX best - Executed the successful launch of new-to-market fashion brands on Shopify Plus in scope, on time, and on budget - Collaborated with Marketing teams to improve the technology and copy of key client touchpoints, including transactional - Expert in translating business requirements into executable technical plans and explaining technical concepts to nontechnical
    Artnet Worldwide
    Director of Project Execution
    New York, NY, US
    January 2018 - December 2022
    Artnet Worldwide
    Sales Operations Controller
    New York, NY, US
    January 2015 - December 2018
    Artnet Worldwide
    Director of Client Services
    New York, NY, US
    January 2011 - December 2015
Skills
Advertising CampaignsAgile MethodologyArt HistoryAsanaBilling ProcessesBrand ManagementBudgeting SkillsBusiness ProcessesBusiness Process ModelingBusiness RequirementsCommunication SkillsConfluenceConsultingCreativityCross SellingCultural ActivitiesCustomer Loyalty ProgramsCustomer Relationship ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceDashboardsData AnalysisData ProtectionDelivery of ProjectsDigital MarketingE-CommerceExecutive ManagementFashion IndustryFigmaGoogle AnalyticsGoogle CloudIncome StatementsJIRALanguage ModelingLeadershipManagement of ChangesMarketingMerchandisingMicrosoft ProjectMuseumsNet IncomeOperational Risk ManagementPersonalizationProduct DesignProduction SupportProject ManagementQuality ManagementRegulatory ComplianceSafety PrinciplesSalesSalesforce.ComSalesforce Sales CloudSales ProcessesSales PromotionSelf MotivationShopifyShoppingStakeholder ManagementStrategic AlliancesStrategic ThinkingTechnical DebtUpselling SkillsUser ExperienceWeb DesignWeb PlatformsWell-being and Personal CareWorkflowsZuora