Alexis Fernandes


Education
    University of Connecticut
    August, 2012 - May, 2016
    degree
    Bachelor's
    major
    Psychology
    Joel Barlow High School
Work Experience
    Local Kitchen and Beer Bar
    Hostess
    December, 2013 - present
    company
    Local Kitchen and Beer Bar
    title
    Hostess
    overview
    • Demonstrated proficiency in answering the telephone while modeling restaurant policy and assisting the customer as best as possible • Provided customer support, sometimes in the case of complaints • Demonstrated responsibility for training new employees in the same position • Estimated wait-times for customers if the restaurant was at full capacity • Demonstrated responsibility for taking orders for pick-up over the phone and inputted it into the POS system to place the order • Addressed customers upon their arrival to the restaurant • Communicated with coworkers to analyze the restaurant for which tables were vacant and which were occupied in order to seat future customers • Showed customers to their respective tables • Collaborated with coworkers to help get tasks done more efficiently
    Subway
    Employee/Manager
    June, 2009 - present
    Buffalo Wild Wings
    Cashier/Hostess
    March, 2013 - August, 2013
Fun Fact
I am a founder of my sorority
Skills
Languages
PortugueseSpanish
Skills
excelMicrosoft PowerPointMicrosoft WordOutlook
Leadership
    Easton Leos