Alfreda Rogers Mohamed

About Me

A MBA professional with skills in technology, financial management, and data analysis. Skills that formulate data-driven strategies.

Location

New York City, NY
Roselle Park, NJ
Education
    Pace University
    June 2020 - December 2022
    degree
    MBA
    major
    Management Information Systems
    Rutgers Univeristy
    September 2023 - May 2027
    Rutgers Business School
    September 2010 - May 2013
Work Experience
    Arise Virtual Solutions Inc.
    Technical Support Specialist
    New York City, NY, United States, 10075
    October 2023 - January 2024
    company
    Arise Virtual Solutions Inc.
    title
    Technical Support Specialist
    overview
    Managed Tapestry Inc's, COACH brand's technical online support services in North America with over 15M+ customers. Troubleshooted and resolved customers, online processing, and service issues. ▪ Reduced COACH’s helpdesk turnover by 5% by consolidating multiple service tickets, tracking user issues, and implementing helpdesk procedures. Managed user interface issues connected to client’s operating, cloud, and order tools. Such as Scaler, Zimbra, IBM Z, IBM Sterling (OMS). Improved COACH’S customers’ interaction with their online services. By Managing COACH’s applications. By modifying, adding, and moving customers records. Through the online database queries.
    Amazon Services
    Business Development Manager
    New York City, NY, United States, 10075
    August 2022 - April 2023
    IBM
    Sales Agent, Business Services
    New York City, NY, United States, 10075
    May 2021 - July 2021
    Rising Tide Capital
    Manager, Customer Service
    Jersey City, NJ, United States, 07399
    October 2013 - May 2021
    KPMG US
    Audit Clerk
    Short Hills, NJ, United States, 07078
    January 2020 - March 2020
Passion

Business professional with organizational development, financial, technological, and relationship management skills that formulate data-driven strategies. That drives organizational success. Seeking a career in management, sales, and data analytics.

Skills
Technical skills
machine codesqlturbo c++
Skills
Communication SkillsData AnalysisDatabasesData MiningData VisualizationHelp provide customers with valuable knowledge on up to date advice on current store productsInterpersonal CommunicationManagement, Customer service, leadership,communication, CAD softwareMobile Technologies and services Operating Systems: Linux, UnixSAS, Pentaho, Tableau, Weka Microsoft Office and IDE tools like NetBeans, Eclipse, and jGRASP.Technology Skills: Computer skills, Microsoft Office (Word, PowerPoint), Internet Browsing, Internet Search Engines, and Social Networking, and ESHA Cloud Access (Food Processor Software).Working knowledge of cyber security landscape
Volunteer
    Global Ecosystem Center LLC
    March 2020 - present
    Rutgers University
    June 2022 - present
    National Black MBA Association
    September 2020 - present
Leadership
    Pace University Consulting Club
    President
    May 2019 - December 2021
Hobbies
Reading
Scuba Diving
Watching Movies
Traveling