Ali Abrams

Location

Jacksonville, FL
Newark, NJ
Education
    Western Governors University
    October 2023 - October 2026
    expected degree
    Bachelor's
    major
    Cyber Security Systems
    FSCJ
Work Experience
    Hueman People Solutions
    IT Support Specialist
    May 2023 - present
    company
    Hueman People Solutions
    title
    IT Support Specialist
    ICX Managed Services
    Tier 1 Service Desk Support
    Jacksonville, FL, US
    August 2021 - May 2023
    Allied Universal Security Services
    Unarmed Security Officer
    Jacksonville, FL, US
    June 2016 - August 2021
    US Army
    Petroleum Refueling
    FT Drum, NY, US
    November 2010 - June 2014
Skills
Active DirectoryAdministrative OperationsCiscoCommunication SkillsComputer ArchitectureCoordination SkillsCustomer ServiceCyber SecurityData Entry SkillsDesktop ComputingEditingEmail SecurityEvent ManagementFirewalls (Computer Science)Google SuiteImagingInformation AssuranceInformation Technology Infrastructure Libraries (ITIL)Installation TechnologyIssue Tracking SystemsLaptopsMaintenanceMicrosoft AccessMicrosoft TeamsMicrosoft WindowsMobile Device ManagementNetwork ProtocolsOffice EquipmentOil and GasOutsourcingPeople ServicesPhysical SecurityPing (Networking Utility)PrintingProblem SolvingSafety PrinciplesSoftware DocumentationSystem SafetyTablet ComputersTCP/IPTechnical SupportTelephone Call Reception ManagementUser AccountsUser AssistanceVirtual Local Area NetworksVirtual Private Networks (VPN)Wide Area NetworksWi-Fi Technology