Ali Elkadi


Location

Napa, CA
Education
    San Francisco State University
    August 2007 - May 2011
    degree
    Bachelor's
    major
    Business Administration
    minor
    Marketing
Work Experience
    Alainas Voice Foundation Non Profit Organization
    SENIOR ACCOUNT MANAGER CUSTOMER SUCCESS SPECIALIST
    Chino Hills, CA, US
    March 2019 - present
    company
    Alainas Voice Foundation Non Profit Organization
    title
    SENIOR ACCOUNT MANAGER CUSTOMER SUCCESS SPECIALIST
    overview
    - Napa Valley, California-Chino Hills, California - Developed and executed marketing plans that resulted in an increased market share by 91%, within a new customer base, as - Negotiated contracts with customers based on company policies and procedures, while ensuring compliance with applicable - Provided technical expertise regarding concert/event services to the top Hollywood celebrity musicians by explaining features & benefits of our Non-Profit organization offered by our company - Assisted in developing proposals for prospective clients through collaboration with other members of the team such as Sales - Operations Manager, & CEO - Helped build a new (STRONG CULTURE) within our community, that led to the expansion of a successful Semi-Pro soccer team in Napa Valley, which is in the works to become a full-on professional soccer team. (Napa Valley 1839 Soccer FC - Advanced video editor/director of content creation, edits done in Adobe Premiere Pro (2023 CC - Creative and able to work with subject matter experts to turn ideas into compelling scripts that are shared through video - Work in a team environment, with stakeholders from a wide variety of departments, including corporate communications
    Alainas Voice Foundation Non Profit Organization
    GOVERNMENT OPERATIONS MANAGER
    July 2022 - November 2022
    Alainas Voice Foundation Non Profit Organization
    CHIEF CUSTOMER SUCCESS OFFICER
    February 2020 - July 2022
    JB&A Distribution
    SENIOR INSIDE SALES MANAGER
    Sacramento, CA, US
    September 2018 - March 2019
    ENGINEERING DESIGN AND MANUFACTURING
    Senior Account Executive Microsoft Business Solutions Contracted Position
    Beirut, LB
    January 2016 - September 2016
    See 2 More
Skills
AdaptabilityAdobe Premiere ProApplication Programming Interfaces (APIs)Artificial IntelligenceBusiness AdministrationBusiness CommunicationBusiness DevelopmentBusiness MarketingCase StudiesCommunication SkillsConflict ResolutionContent CreationContract ManagementCreativityCustomer ExperienceCustomer Loyalty ProgramsCustomer Relationship ManagementCustomer RetentionCustomer SatisfactionDashboardsData StreamingDigital MarketingEngineering Design ProcessEnterprise Resource PlanningEthicsField Service ManagementGeneration of LeadsHousingHubspotJIRALeadershipManagement SoftwareManufacturingMarketingMarket ShareMedical MaterialsMicrosoft DynamicsMicrosoft Dynamics CRMMicrosoft ExcelNetworking SkillsOnline MeetingsPresentationsProcurement ManagementProduct ManagementProfessional ResponsibilityRenewal TheoryResearch SkillsResource ManagementRetail ManagementRetention RateReturn on InvestmentSalesSalesforce.ComSales ReportsSales StrategySelf MotivationSoccerSocial MarketingSocial MediaSoftware as a ServiceStakeholder ManagementStrategic ThinkingStrategies of MarketingSurveysSystems IntegrationTeam WorkingVideo EditingWriting of Proposals