Alisha Limbu

Bachelor's

Accounting

Finance

Sheen Brothers

Customer Service Assistant

- Collected customer feedback and made process changes to exceed customer satisfaction goals - Offered basic technical support for clients on a wide range of company products - Managed incoming calls each day with the utmost professionalism and knowledgeable service - Gathered and verified data from customers to promote marketing initiatives - Implemented and developed customer service training processes - Exhibited high energy and professionalism when dealing with clients and staff - Surpassed sales goals through the implementation of effective marketing strategies - Handled cash with great accuracy for opening and closing registers