Alissa Hanks

Bachelor's

Business Administration

Pluckers Wing Bar

Bartender/Server Trainer

- Provide exceptional customer service by greeting and seating guests, taking orders, and delivering - Ensure customer satisfaction by addressing any concerns or special requests promptly and courteously - Maintain a clean and organized workspace, including tables, dining areas, and server stations - Collaborate with kitchen staff and bartenders to ensure timely delivery of orders and maintain smooth - Train new hires on company policies, procedures, and service standards to ensure consistency and excellence in customer service - Provide ongoing coaching and feedback to team members to improve performance and enhance skills - Prepare and serve a variety of alcoholic and non-alcoholic beverages according to recipes and customer - Maintain a clean and organized bar area, including stocking supplies, cleaning glassware, and sanitizing - Engage with customers in a friendly and attentive manner, providing recommendations and answering