- Complete field visits to investigate allegations of abuse and/or neglect
- Engage in a strength-based approach with families in order to assess their individual and collective strengths and needs
- Interview family members and others who interact with the family to assess child safety and well-being
- Assess the risk of future abuse or neglect of children in the family
- Coordinate a team of family members, staff and service providers to evaluate safety and identify interventions that can reduce risks to children
- Remove child(ren) into protective custody or foster care, when children are found to be in imminent danger
- Enter and maintain accurate and timely computerized records of all case information
- Help families navigate government agencies and access entitlement benefits
- File petitions and testify in family court and other legal proceedings as necessary