Amara Phillip
Location
Upper Marlboro, MD
Education
U
University of Maryland-Global Campus
August 2023 - November 2026
expected degree
Bachelor's
major
English Literature
Work Experience
V
Veritext
Legal Transcriptionist contract
January 2023 - present
company
Veritext
title
Legal Transcriptionist contract
overview
- Ensures transcripts meet industry standards and specifications, aligning with proper legal guidelines and effectively safeguarding the integrity of legal proceedings
- Collaborates with Quality Assurance Department to identify and quickly resolve transcription production issues, significantly enhancing workflow efficiency
- Leverages knowledge articles and documentation to troubleshoot and swiftly resolve lingering transcription production issues, reducing production bottlenecks, optimizing workflow efficiency and bolstering overall productivity. Produces more timely deliverables and improved client experiences
J
Jaklitsch Law Group
Client Services Specialist
January 2022 - December 2023
T
Target
Starbucks Barista
January 2021 - December 2022
Host Le Diplomate
January 2019 - December 2019
Skills
Ability to Follow a RecipeActive DirectoryArt HistoryBeverage ProductsCatering ActivitiesCloud ComputingCommunication SkillsCompTIA A+ConsultingCustomer Relationship ManagementCustomer ServiceCustomer SupportEvent ManagementFoodsFood SafetyHelp DeskInformation TechnologyInternet Information Services (IIS)Issue Tracking SystemsKiosksLegal LawsuitsLegal ServicesLiteratureMicrosoft AzureNetworking SkillsNetwork SecurityOccupational Safety and HealthPassionatePersonal Injury LawProblem SolvingQuality ManagementReceptivityResearch SkillsRestaurant OperationSalesSales PromotionSelf MotivationStock ControlTeam WorkingTechnical SkillsTechnical SupportTime ManagementUpselling SkillsUser AssistanceVirtual MachinesWindows PowerShellWireshark