Amber Liu

Bachelor's

Computer Science

Economics

IBM

GBS Associate Developer

- Participated in Regression Testing and Smoke Testing every week, and followed up on testing notes to ensure UAT and PROD envi - Developed custom buttons, workflows, and other enhancements in the CRM app using JavaScript, automated workflows, and Rib - Acted as Technical Lead on the Outage Squad to verify and collect data on the issue, identify possible cause to the problem, and keep track of outage tickets in JIRA - Managed communication between the team and the client for requirement gathering and reporting criteria, then generated SSRS