Ammer Fayad

Bachelor's

Supply Chain Management

Amazon

Level 5 Ship Dock Area Manager

- Site Post-SLAM DEA[Delivery OnTime] POC, deep diving defects and implementing process improvement actions that realized a 36.6% improvement from 2023 Q1 to Q4 - Initiated DEA projects: 42% rolled-freight improvement with PSET integration on AR level - Implemented audits, checks and trainings to improve CTLM from 35% adoption to 95%. Took Ship DPMO from above threshold to under threshold - Recognized as leading the top shift for DEA and 2nd best for Cost. Managed to improve shift rate from ranking 4th in 2023 to 2nd in 2024 - Led site Flow in the absence of OMs, formulating shift plans, and executing on daily/shift productivity goals - Changed the Ship Dock floor map when loading CPTs, realizing a reduction in Pallet Jack related injuries. 10% unfavourable SLI. 6% unfavourable SBI - Assigned to mentor and coach fellow AMs on Thrive development and process improvements to assist in SLI metrics. Flexed over to different shifts to help on improvements and eliminating defects. Assigned as mentor to 2024 intern. March 98% LBI - Provided automation for processes through designing macros and training peers on different tracking mechanisms. 33% missort improvement 2024 Q1 - Developed and led the Fifth Path Project in Tranship with a goal to eliminate waste and increase productivity. YTD, the project recycled 8000 totes and provided 9% direct hours to productivity