Amrita Sah

Master's

Engineering and Industrial Management

WhitehatJr

Associate project manager

• Produced weekly project schedules/P&L reports via Excel, and reconciled performance metrics with KPIs analysis to expedite development. Conducted P&L analysis on market trends, saving $47000 for the company and completing target on time. • Aligned with Quality, P&L, and technical teams to address audit needs. Fixed 110+ bugs via Jira, Zendesk Ops & Confluence, boosting product adoption by 15%, and a 37% boost in revenue with process improvement with a 30% decrease in customer complaints operating with CRM systems. • Implemented A/B testing on the HMS platform, comparing original and streamlined designs, resulting in a 15% Increase in click-through rates, boosting user engagement and to tackle the problem and develop proposed solutions • Galvanized a successful new UI pilot launch (HMS), with project management team in collaboration with cross-functional including marketing, UI/UX, quality assurance, customer-facing teams, and subject-matter experts for successful project implementation. • Used SurveyMonkey for data collection, Google Trends for chart patterns, and Learning Management Systems software for teachers' project performance reporting and market strategy analysis. • Documented SOPs for multiple departments, managed task assignments on Slack, and maintained technical documentation of 17 data sheets and test cases for product processes/requirements. • Analyzed competitor add-ons, and extracted strategic insights solutions for product enhancements. To show data visualisation, created charts. Dashboards, and presentations in VISIO, PowerPoint, Power BI and Python for insights to all levels of stakeholders. • Trained the 13 management interns during onboarding, made them understand the requirements of the business’s client management, business analysis, and product operations, leading to improved productivity and outcomes.