Ana Rodriguez

Master's

Human Resources

Big Brothers Big Sisters

Match Support Specialist

- Collaborated with BIG Futures program staff to ensure participants completed key milestones, including career assessments, individualized career plans - Facilitated case management, onboarding, and support for volunteers and participants, including interviews, match meetings, and strategic - Conducted reference checks, background checks, and social media screenings - Organized and led training sessions, created training materials, and coordinated expert presentations - Planned and attended recruitment events such as career fairs and school fairs - Supported target match metrics and customer satisfaction through program interventions and re-engagement strategies - Led orientations and training sessions for parents and volunteers, optimizing