Anastasia Chaky

Bachelor's

Management

Marketing

Family Video

Announcer

• Work with team members to run and clean the store. • Key holder and shift leader for both morning and night shifts. • Received and ship various products. • Greeting every customer as they come in. • Determined charges for movies rented or bought, collected payments and/or arranged for billing due to late fees • Changed marquee upon request. • Confer with customers by telephone or in person to provide information about late movies, special promotions, missing discs, and to re-rent/buy movies over the phone. Cancelled accounts upon request and obtain details of complaints from customers to further fix any problems. • Check to ensure that appropriate changes were made to resolve customers’ problems • Solicit sales of new or additional services/products. • Help out managers by teaching new employees how to work the job. • Cash out customers in a timely manner while cleaning all their items.