Andria Patterson

Location

Nashville, TN
Education
    Middle Tennessee State University
    May 2017 - May 2021
    degree
    Bachelor's
    major
    Information Technology (IT)
Work Experience
    St Jude Research Hospital
    IT Service Specialist
    June 2021 - February 2025
    company
    St Jude Research Hospital
    title
    IT Service Specialist
    The Container Store
    Visual Sales Associate
    October 2020 - May 2021
    Kelly Connect
    IT Helpdesk Technician
    August 2018 - February 2019
Skills
Active Listening SkillsAttention to DetailBilling ProcessesBusiness AdministrationCall CentersCitrix SystemsClinical WorksCommunication SkillsCustomer Communications ManagementCustomer Loyalty ProgramsCustomer ServiceData SecurityEmployee RetentionFriendlinessGsuiteHealth CareHealth Insurance Portability and Accountability Act ComplianceHelp DeskInformation TechnologyInsurance Claim ProcessingIssue Tracking SystemsMicrosoft OfficePatienceProblem SolvingProduct SupportProfessional AttitudeReceptivityRemote Desktop ServicesRetail CommerceSalesServicenowStreamlineTechnical SupportTelephone Call Reception ManagementUpselling Skills