Angelica Goldberg

Bachelor's

Film

Radio and Television

English

ERPS Group

Intern

• Assisted in the preparation of personal and business tax returns. • Worked diligently in a fast-paced environment independently and as part of a team. • Oversaw office customer service correspondences; troubleshot with clients to exceed their expectations and provide a positive experience. • Maintained and built strong office-client relationships through email, phone, and in-person dialogue. • Utilized Quickbooks, answered phone-calls, booked appointments, and performed other office tasks such as copying, filing, and scanning.