- Led platform-level feature development, introducing a capability for 600+ corporate clients to edit tax compliance documents without the need for manual reimportation
- Spearheaded a team of three to develop a warning layer, allowing 1K+ enterprises to take three new actions for managing imported
- Structured, implemented, and tested 200+ front-end events to obtain an in-depth understanding of performance and drop-offs that
- Collaborated cross-functionally with design, engineering, and product teams to achieve an inter-product integration, driving a 60
- Led mentorship initiatives for four new analysts and improved their integration time with ongoing team projects by 50
- Interviewed 20+ candidates at various stages for final recruitment for the senior analyst and associate program manager roles
Product Analyst
October 2020 - January 2022
Business Analyst
June 2019 - September 2020
Skills
Administrative OperationsAutomationBI Launch Pad (Software)BiotechnologyBudgeting SkillsCiscoConcept of OperationsCorporate ClientsCultural ActivitiesCustomer SupportDashboardsDesign StrategiesEconomyEmployee RetentionFigmaFlywheel (Energy Storage)Formal LearningFront End Software DevelopmentFundraisingHuman ResourcesInnovationJIRAKnowledge of EngineeringKnowledge of FinanceLeadershipManagement ProcessesMarketingMedical EquipmentMentoringMetricsMicrosoft ExcelMicrosoft OfficeOperations ManagementProduct DesignProduct ManagementPython (Programming Language)Quality ManagementRecruitmentSalesforce.ComSelf MotivationSoftware Exception HandlingSQL DatabasesStrategic ManagementStrategic ThinkingSupply Chain ManagementTax ComplianceTeachingTurnaround TimeZendesk