Anna Tobias

Bachelor's

English

Barneys New York

customer service

- Madison Avenue, NY - Web Fulfillment/Stock - August 2018- Present - Actively did picks for the customer orders, rush, ground, 2nd day shipping arrangements on the sales floor - Did in-store purchases to be packed shipped and or Messenger over - Used Serenade software to verify all orders from the paperwork to the product item, matching both records on the computer - Worked with high luxury items in packing, record information to process all web orders, products - Collected BOPIS, to be accepted and confirmed for clients to pick-up in the customer service - Checked inventory and recorded for each pick to be reserved for clients - Problem solving with management to create a more successful easier solution to finding certain - Packed for high profile celebrities, special VIP clientele's, and high priced items