Performance-driven, strategic, and process-focused Healthcare Operations Management Professional with 10+ years of experience across the healthcare sector.
Location
New York City, NY
Bronxville, NY
Education
M
Monroe College-Main Campus
January 2020 - December 2021
degree
Master's
major
Health Administration
M
MONROE COLLEGE
Work Experience
I
Independent Caregiver
Primary Caregiver
New York City, NY, United States, 10075
September 2023 - May 2025
company
Independent Caregiver
title
Primary Caregiver
overview
- Managed comprehensive care coordination for elderly family member with complex medical needs.
- Coordinated with multiple healthcare providers, specialists, and insurance companies.
- Maintained detailed medical records and tracked medication schedules.
- Developed and implemented daily care plans while adapting to changing health conditions.
- Managed household operations, financial responsibilities, and emergency situations.
- Provided emotional support and advocacy.
N
NY HEALTH AND HOSPITALS
OPERATIONAL SITE LEAD
New York City, NY, United States, 10075
April 2023 - June 2023
C
CAYUGA CENTERS
DIRECTOR OF EHR OPERATIONS
New York City, NY, United States, 10075
May 2022 - September 2022
H
HEALTHCARE IT LEADERS HEALTHY RETURNS
PROJECT MANAGER
January 2021 - January 2022
U
UNION COMMUNITY HEALTH CENTER
SITE MANAGER AND PRACTICE MANAGER
New York City, NY, United States, 10075
January 2017 - January 2020
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Skills
Languages
EnglishSpanish
Skills
Ability to MultitaskAdaptabilityAdministrative OperationsAutomated Data Processing (ADP)Billing ProcessesBusiness AdministrationBusiness ContinuityBusiness EfficiencyBusiness Process ImprovementClinical WorksCommunication SkillsCommunity HealthConflict ResolutionConstruction ManagementCoordination SkillsCost OptimizationCOVID-19 TestingCultural ActivitiesData CollectionDecision Making SkillsDelivery of ProjectsEmployee EngagementEmployee RetentionGynaecologyHealth AdministrationHealth CareHealth InformaticsHuman ResourcesInnovation ManagementInterpersonal CommunicationsInterpersonal SkillsKnowledge of FinanceKnowledge of HematologyKnowledge of Professional DevelopmentLeadershipMacrosManagement of ChangesManagement of ExpensesMediationMedical EmergenciesMedical SoftwareMentoringMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNetworking SkillsOperational ExcellenceOperations ManagementPayroll ManagementPerformance ManagementPrimary CareProblem SolvingProcess Oriented PersonProgram ManagementProject ManagementResource ManagementRheumatologyRisk AnalysisRisk ReductionSafety PrinciplesSalesforce.ComSchedulingSelf MotivationSmartsheetSocial WorkSpreadsheetsStakeholder ManagementStock ControlStrategic ManagementSuccess Driven PersonTeam WorkingTechnical SupportTesting SkillsTillage ProcessTime ManagementTraining ActivitiesWorkdayWorkflows