Anthony Tadros

Bachelor's

History

The One23Group

Training and Workforce Development Program Analyst

- Provided human capital management support to the Transportation Security Administration's (TSA) Office of Information Technology (OIT). As the contract - ACCOMPLISHED HIGH LEVEL PROJECTS - New Hire Onboarding Program - Acted as strategic advisor in a cross functional effort with the Human Capital team to revamp their onboarding program from the ground up - Leveraged agile methodologies and environments to work innovative solutions that met new program key objectives - Led the research, design and development of two new onboarding products: The IT New Hire Onboarding Guide and a IT New Hire SharePoint Site - Implemented knowledge management best practices to identify, create, share, store and transfer project knowledge across functions - Researched TSA document archives and vetted extensive body of information to ensure accuracy and relevancy prior to transfer to our products - Directed team of SharePoint developers on specifications for new interactive employee site that housed onboarding information, links and resources - Interviewed new employees on their onboarding experience to identify inconsistencies, redundant practices, and opportunities for improvement - Recommended opportunities to leverage automation and AI to reduce manual steps within standard new hire processes - Worked closely with HR Deputy Director to include new actions in standard onboarding procedures that fostered more inclusivity and engagement - Designed the New Hire Orientation presentation and adhered to TSA branding guidelines, color theory, photography usage and copyright - IT Training Guides Series - Partnered with TSA Training and Development leaders to research, design and release a series of three IT Technical Training guides that enabled the IT - Researched Department of Homeland Security recommended IT Career & Skill Roadmaps for over 47 roles and entry, mid and senior level - Guided series of agile sprint workshops with IT Subject Matter Experts to agree upon and validate the technical skills and competencies that would - Lead visual product designer implementing a customer focused approach to layout, interactive functionality, and adhering to TSA branding guidelines - Identified and proposed solutions to unique, complex visual communications problems and created, reviewed and maintained training-related visual - Trained TSA clients individually and in group settings on Guide content, purpose, functions and resourcefulness - Maintained all guides with an annual content auditing cadence, ensured links were functional and content was relevant, accurate and resourceful - Lunch N' Learn Presentations - Developed presentations supporting formal briefings and training lectures using visual materials presented to the IT workforce in the form of interactive PowerPoints, flip charts, and posters - Emerging Leaders Mentoring Program Coordinator - Designed and maintained IT Emerging Leaders Mentoring Program covering stages from applicant recruitment to kick-off, mid-point, and graduation - Developed and administered a culture assessment (current vs. aspirational state) while identifying roadblocks, which aided to define program - Structured dynamic program curriculum, events, speakers calendar tailored to meet IT organizational objectives, champion DEI initiatives and promote - Coached work stream Mentors to align on new program vision and purpose, launched a network of Culture Champions responsible for modeling - Organized tactful pairing of applicants to create advantageous opportunities that advanced cross-functional learning, skill building, and career mobility - Executed routine administrative and logistical support for conferences including: audiovisual, meeting space bookings, event transport, signage - Managed and designed content and release of program communications, such as: announcements, brochures, guides, newsletters and flyers - Local Training Administrator for the TSA Online Learning Center Portal - Managed over 1500+ federal and contractor accounts on their internal training learning management system to achieve compliance with Department of Homeland Security requirements - Oversaw and executed on account creations, curriculum assignments, leadership reporting, and coursework troubleshooting - Resolved common course errors related to logging in, courses freezes, site outages, account issues, etc - Implemented "white glove" customer service standard in response time communications and instructions on new training - Compiled and disseminated complex weekly late training data to share with managers to achieve full office compliance - Created instructional documents that captured new procedures and system changes - Spearheaded routine compliance audits and conducted robust early communications plan that informed new teams on mandatory requirements - Digital Records Management Task Lead - Increased TSA's "Going Green" project initiative by alleviating office space constraints and revamping IT's Employee Records storage practices - Digitized over 1000 Employee Personnel paper files and transferred them to a user friendly online SharePoint Library build for HR Specialists - Leveraged Prosci's ADKAR model to develop a robust change management strategy, communications plan, roadmap, coaching plan, resistance - Audited filed for removal and implemented a complex strategy to methodically scan, upload and label documents into organized files - Configured and maintained comprehensive user-friendly SharePoint Library to serve IT Managers as the new main access point to obtain files - Established optimal navigational usability functions, set site permissions to protect security sensitive information, instilled comprehensive taxonomy - Notable AD HOC Projects - Designed and delivered IT Certifications and Skills Catalog that served as a registration tool for the agency which displayed accuracy of course costs - Improved TSA's Student Intern Onboarding process by documenting process in an SOP, also creating document library, POC directory and checklist - Successfully supported OIT in realigning its resources and core business functions to the revamped organization-wide IT Strategic Plan - Conducted a comparative analysis of OIT's current and proposed organizational structure and mission-functional statement document to identify and record all gaps and personnel changes - Collaborated with several branch sections to highlight personnel changes with financial implications and compiled an action memo notifying TSA's Office of Human Capital of the requested changes