Ashley Kim

Master's

Data Analytics

Data Science

Invisible Technologies

AI Data Quality Manager

- Lead efforts to ensure that 10% of volume by certified agents and 100% of volume by onboarding agents undergo - Head efforts to increase external quality from 82% to almost 90% to fulfill client's business objectives - Manage documentation and pipeline for the quality control process - Develop reports to evaluate different campaigns improving specific aspects of a natural language model - Facilitate team training sessions for accurate data evaluation and annotation - Collaborate with external stakeholders and internal management to develop stricter standards for quality - Delegate responsibilities within quality control team - Guide individual members with clarification regarding specific use cases