Asia Wynn
Location
New York City, NY
Education
C
Carnegie Mellon University
January 2018 - January 2019
degree
Master's
major
Business and Technology Management
S
Syracuse University College of Engineering AND Computer Science
Work Experience
A
ACCENTURE
Scrum Master AND Product Manager
January 2023 - present
company
ACCENTURE
title
Scrum Master AND Product Manager
overview
- Own and facilitate daily scrum, sprint planning, sprint demo, and retrospective meetings for a team of 26 developers and QA
- Actively managed product roadmap and delivery
- 92% of all feature deadlines by identifying and mitigating any
- Developed 1,000+ user stories for optimizing order delivery with predictive SLA engine and tracking tool. Efforts increased
- Empower, coach, and guide team members. Identify each individual's capabilities + aspirations and align projects accordingly
- Increase team engagement and foster team spirit
- Practice leadership principles by defining team objectives and help team adapt and learn
A
ACCENTURE
June 2019 - present
A
ACCENTURE
Software Engineering Senior Consultant
April 2021 - January 2023
A
ACCENTURE
Applied Intelligence Senior Analyst
December 2020 - April 2021
A
ACCENTURE
Business Analyst
June 2019 - December 2020
Skills
Amazon Web ServicesApplication Programming Interfaces (APIs)BackendCall CentersChatbotsChemical EngineeringCommunication SkillsConsumer ProductsCoordination SkillsCustomer Relationship ManagementCustomer SatisfactionDashboardsDesign ThinkingGrowth StrategiesHuman-Computer InteractionInformation TechnologyInnovation ManagementInteractive Voice ResponseJIRAKibanaKnowledge of EngineeringKnowledge of FinanceKnowledge of HospitalityLeadershipLex (Software)LiveChatMentoringMiddlewareOrganizational StructuresPredictive Data AnalysisProcess AutomationProduct ManagementQuality ManagementRisk AnalysisSafety PrinciplesScrum MethodologyServicenowSoftware EngineeringStakeholder ManagementTeam WorkingTechnology RoadmapsUser ExperienceUser StoriesWeb Services