Athena Pyne

Bachelor's

Cinematography and Film/Video Production

TnT Flooring

office manager

Successfully migrated all company records from traditional filing cabinets to a digital records management system, improving data accessibility, retrieval speed and streamlining office operations. -Managed incoming calls and greeted visitors, providing excellent customer service and creating a positive first impression -Managed and dispatched installations, coordinating technicians and materials to ensure timely and accurate project completion -Managed all aspects of daily office operations, including coordinating schedules, managing incoming calls and correspondence, and maintaining organized filing systems to ensure a smooth workflow -Cultivated strong customer relationships through personalized interactions and proactive communication, leading to a 36% increase in repeat business and a 25% surge in word-of-mouth referrals based on annual metrics