Austin Ing
Location
New Brunswick, NJ
East Brunswick, NJ
Education
R
Rutgers University-New Brunswick
September 2023 - May 2027
expected degree
Bachelor's
majors
Business Analytics
Finance
Work Experience
R
Rutgers Office Of Information Technology
Level 2 IT Consultant
New Brunswick, NJ, United States, 08989
April 2024 - present
company
Rutgers Office Of Information Technology
title
Level 2 IT Consultant
overview
Assisted Rutgers students and staff through calls or in-person support for technical and computing-related issues.
Provided comprehensive troubleshooting analysis, created detailed tickets for each incident on ServiceNow, and ensured accurate documentation of issues and resolutions.
C
Creative Expressions
UX Design Fellow
February 2024 - April 2024
C
Chateau Grande Hotel
Front Desk Agent
September 2022 - August 2023
Skills
Languages
ChineseEnglish
Technical skills
FigmaJavaSQL