Ayan Javeed Shaikh

Master's

Computer Science

OCG TECHNOLOGIES

Data Science Intern

Engineered and deployed an AI-driven chatbot using a large language model (LLM) to automate responses to FAQs for a major client, leveraging advanced natural language processing (NLP) techniques Expertly fine-tuned the Amazon Titan Text Express v1 model using Gen AI techniques to enhance its capability for generating contextually appropriate responses in dynamic, multi-turn conversation settings, ensuring a seamless interaction experience Converted the client's extensive FAQ dataset into a structured multi-turn format for more effective training and interaction Integrated AWS OpenSearch with Retrieval-Augmented Generation (RAG) capabilities to proactively handle new or unseen questions, ensuring adaptability and accuracy in real-time query resolution by reducing the need for manual intervention