Belen Herrera

Location

Austin, TX
Houston, TX
Education
    Texas State University-San Marcos
    January 2022 - December 2024
    degree
    Bachelor's
    major
    Business
    Houston Community College
Work Experience
    Amazon
    Problem Solver
    Houston, TX, US
    January 2022 - present
    company
    Amazon
    title
    Problem Solver
    overview
    - Trained a team of problem solvers to push out an average volume of 8,300-12,000 units of CPT's daily - Contributed an average earning of $220,500 to the building as a problem solver - Lowered problem solve bucket by 15% daily by correcting errors in Problem Solve Slam - Evaluated CPTs to problem-solve shipments and delivery customer promise
    Clean Juice
    Assistant Manager/Cashier/Team Lead
    Houston, TX, US
    February 2021 - December 2021
    BakerRipley Gulton Sharpstown Campus Bilingual Program Assistance
    data entry
    Houston, TX, US
    January 2020 - December 2020
Skills
Languages
EnglishSpanish
Skills
Ability to MultitaskAdministrative OperationsCommunication SkillsConfident and Emotionally StableConflict ResolutionCoordination SkillsCultural ActivitiesCustomer ServiceData Entry SkillsElectronic Medical RecordsExpeditingFiling SkillsLanguage DevelopmentMarketingMicrosoft AccessMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMultidisciplinary ApproachProblem SolvingStock ControlStorytellingStrategic ThinkingTelephone Call Reception ManagementTelephone SkillsTime Management