- Ensured the customer is top priority by always checking every order for accuracy that was fulfilled by the warehouse. Used computer scanners to complete order fulfillment. Created goals and objectives to complete a min…

- Assisted members with Medicare claim inquiries. Answered inquiries regarding plan level liabilities, deductibles and coverages. Coordinated health care across different medical groups such as Cedar-Sinai, Lakewood Medi…

- Assisted customers with corporate account inquiries. Processed account

- Assisted the retail store representative with resolving customer account - 30 days old. Assisted customers with setting up new online account services - Performed troubleshooting on all devices sold by the company to f…