Blu Mays


About Me

A proactive and dedicated employee with extensive experience in customer facing roles with an emphasis in psychology. Principal strengths include interpersonal communication skills to serve clients, active engagement in team settings, and meeting goals and deadlines in a timely manner.
Education
    University of Colorado Boulder
    August, 2011 - May, 2015
    degree
    Bachelor's
    major
    Psychology
Work Experience
    Intrado
    Associate Implementation Specialist
    December, 2014 - present
    company
    Intrado
    title
    Associate Implementation Specialist
    overview
    • Assist wireless care providers by using Microsoft Office, Excel, and Intrado software. • Ensure loads are ran correctly and the customer needs are met according to contractual agreements • Track requests (e.g., service, activity status, database updates, follow-up communications, etc.) for all assigned Public Safety Answering Points (PSAPs). • Performed data preparation for call routing ensuring 100% accuracy and within established time frame. • Provide internal requests for maps ensuring calls are routing
    Starbucks
    Barista
    March, 2014 - December, 2014
    Office of Financial Aid
    Peer Advisor
    May, 2013 - August, 2014
    G6 Hospitality
    Guest Services Representative
    August, 2013 - March, 2014
Leadership
    Black Student Alliance
    African Student Association
    Phi Sigma Pi